How SOEL Hotels & Resorts collects, uses and protects your personal information.
Last updated: September 2026
SOEL Hotels & Resorts (“SOEL”, “we”, “us”) operates soelhotels.com and related hospitality services. This Privacy Policy explains how we handle personal information when you visit our website, make an enquiry, subscribe to updates or otherwise interact with us.
We may collect information you provide directly, such as your name, email address, phone number, company details, destination preferences and message content when you submit forms or contact us.
We may also collect technical information automatically, including IP address, browser type, device information and pages visited, through cookies and similar technologies.
We use personal information to respond to enquiries, process partnership or stay-related requests, improve our website, send communications you have opted into, and meet legal or security obligations.
We use cookies that are essential for the website to function and, where accepted, cookies that help us understand site usage. You can accept cookies via our consent banner. You may also control cookies through your browser settings; disabling some cookies may affect site features.
We do not sell your personal information. We may share information with trusted service providers who support website hosting, email, analytics or customer response — only as needed to provide those services — or when required by law.
We retain personal information only as long as needed for the purposes described above, or as required by law. We apply reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse.
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. You may also unsubscribe from marketing emails at any time using the link in those messages or by contacting us.
Our website is not directed at children under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision.
For privacy-related requests, email info@soelhotels.com or WhatsApp 96103 33444. Office: Office No. 306, The Elysian, Swej Farm, New Sanganer Road, Jaipur.
Elevated hospitality across thoughtfully designed hotels, resorts and stays — rooted in local authenticity with global standards.